Privacy Policy

1. Who We Are

KOLYA Technology ("KOLYA", "we", "us", or "our") is a technology services company registered in India, with its registered office at No D1, KN House, Sembakkam, Chennai, Tamil Nadu – 600073, India, and a branch office at Palm Meadows, Whitefield, Bangalore, Karnataka – 560066, India.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit kolyatechnology.com or contact us through any of our channels.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, phone number, and company name — provided when you submit our contact form or email us directly.
• Enquiry details: the service you are interested in and the message you send us.
• Technical data: IP address, browser type, operating system, referring URLs, and pages visited — collected automatically via server logs and analytics tools.
• Cookie data: session identifiers and preference cookies set when you use our website (see Section 7).

We do not collect sensitive personal data (such as health, financial, or biometric information).

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request.
• Send you information about our services where you have given consent or where we have a legitimate interest to do so.
• Improve and maintain our website and services.
• Comply with our legal obligations.
• Detect and prevent fraud or abuse.

We rely on the following legal bases under applicable data protection law: contract performance (to respond to your enquiry), legitimate interests (to improve our services and prevent fraud), and consent (for marketing communications, where applicable).

4. How We Share Your Information

We do not sell your personal data. We may share it with:

• Service providers: third-party vendors who help us operate our website and deliver our services (e.g., hosting providers, customer messaging platforms), under appropriate data processing agreements.
• Legal authorities: where required by law, court order, or to protect our rights.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are typically retained for up to 3 years. You may request deletion at any time (see Section 8).

6. International Transfers

Our primary operations are based in India. If we transfer your data to service providers located outside India or the European Economic Area, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent mechanisms) to protect your information.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. We use:

• Essential cookies: required for the website to function correctly.
• Analytics cookies: to understand how visitors use our site (only set with your consent).
• Preference cookies: to remember your settings.

You can manage cookie preferences through the cookie banner on our website or through your browser settings.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your personal data ("right to be forgotten").
• Restriction: request that we limit how we use your data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us at info@kolyatechnology.com. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: